BM QualityMaster

Corrective and Preventive Action software
Corrective and Preventive Actions

About Us

Corrective and Preventive Action System

The BatchMaster Story

BatchMaster Software is one of the market leaders in offering enterprise software solutions for process manufacturing industries. With an in-depth industry analysis, gained through a vast industry experience with over 2,500 implementations worldwide, we clearly understand the unique industry challenges, and offer ERP solutions that are apt to support industry-specific operations and handle critical processes of the micro-verticals. Emerging and growing formula-based, process manufacturers around the globe have come to rely upon BatchMaster® to manage nearly every aspect of their manufacturing and distribution operations. With headquarter in Laguna Hills, BatchMaster has its offices in New Jersey, India, Mexico, and New Zealand. As an industry leading software vendor in the process manufacturing market, our primary objective continues to be the investment in, and the delivery of cost-effective, off-the-shelf and reliable ERP solutions that meet our customers’ unique needs.

Our History

In 2001, Infocus Solutions Pvt. Ltd. (ISPL) was incepted in Indore, India with the aim of developing cutting-edge technological solutions, starting with an ERP- BatchMaster Enterprise. ISPL started its operation with a team of seven people and within four years more than hundred people were working for the organization. In 2006  ISPL changed the name to BatchMaster Software Pvt. Ltd.

There’s no looking back since then, as the company launched many new products in the field of ERP, HRMS, QMS, etc as well as built integration with industry leading names like SAP Business One, Microsoft Great Plains, Magento, etc. Going strength to strength, the company now has offices in India, UAE, New Zealand, etc.

BatchMaster India Office

20 Years and Running

Corrective and Preventive Action System
BM QualityMaster

For over 22 years now, we have been empowering organizations streamline their production and bring their products to market faster, while reducing costs and complying with customer, industry-specific, and federal regulatory requirements in order to keep their customers happy and satisfied. Over the years, we have been fortunate to earn the repeat business of hundreds of customers ranging from start-ups, mid-sized companies, to even multinationals. Moreover, well-planned-executed implementation, intensive training, 24×7 support, ongoing research and development, continuous evolution and unlimited customization capability are the few other quintessence of our impressive track record from years.

Innovation is in Our DNA

Since our inception, we have focused on solving the challenges of the process manufacturing industries through innovation in our ERP solution suites. We have been consistently investing in technology & resources to enhance the efficiency of our products at operational levels. As a result, in the last decade, our efforts have resulted in enhancement of the many features of the BatchMaster software and in the development of industry-specific vertical software solutions like Pharmaceuticals, Food & Beverages, Specialty Chemicals, Paint & Coatings, and Personal care & Cosmetics.

Potential of BatchMaster Manufacturing has not remained unnoticed by industry giants like SAP, Microsoft, etc., which have joined hands with BatchMaster, and we are proud to introduce new software suites like BatchMaster Manufacturing for SAP Business One and BatchMaster Manufacturing for Microsoft Dynamics GP. Today, we offer a leading process manufacturing suite that has a proven integration to QuickBooks, Sage 100 & 300, Microsoft Dynamics GP and SAP Business One. We are a Microsoft Gold Certified Partner and reseller of SAP Business One. As an SAP OEM partner, we offer a specialized ERP solution, available on premise and in the cloud, for those process manufacturing customers requiring an end-to-end, world-class ERP solution.


A Culture that Celebrates Talent

At BatchMaster, we truly believe that we are only as great as the people who choose to work with us. Hence, we are committed to creating an environment that attracts and sustains a creative, passionate, and driven workforce and encourages a healthy work-life balance, so that together we can come up with high-caliber products for our clients.

BatchMaster employs over 500 professionals, about half of which are in Research and Development, who together contribute to the development and delivery of our industry-specific ERP solutions. Our staff keeps tabs on the latest trends, challenges, regulations, and best practices in our targeted process industries, such as food, chemical, nutraceutical and pharmaceutical, as well as the latest technology advances, ensuring that these areas are addressed in our current and future products and services.

Driven by our customers’ needs, our professional services team helps them identify their business and manufacturing objectives and requirements, and configure their delivered solution to meet these requirements. Experienced customer support staff in conjunction with comprehensive education services ensures our customers maximize their investment in their BatchMaster application as part of our lower cost of ownership initiative.

We at BatchMaster also understand the importance of inclusion and diversity, and hence celebrate different festivals, and personal as well as organizational milestones together.

Corrective and Preventive Action software

Awards & Accolades

business award01
business award02
business award03
business award01

BatchMaster at a Glance

  • 20+ years of experience
  • ERP solutions for small to mid-sized industries
  • SAP B1 and Microsoft-certified solution
  • Over 40,000 users worldwide
  • Global presence with offices in Australia, and Asia
  • Available in 3 languages- English, Chinese, and Spanish
  • Original developer of formulation system in ERP
  • Consistent record of never exceeding implementation time of 350 to 500 hours*
  • Actual project plan may vary depending on number of users and project scope assessment

At Your Service, Always!

If you have a general or sales query for us, or if you want to talk to someone from our team, just drop us an email at, and we will get back to you at the earliest. You can also follow along on our social media channels- TwitterFacebookLinkedIn, and YouTube, and stay connected. We love sharing our ideas on ERP technology with the world. You can read industry brochures, white papers, case studies, e-books, and infographics, and even watch presentations and videos in our Resource Center section. You can also read up on the latest trending topics in the ERP space on our company Blog. To catch all the updates on whatever’s happening in our organization, and to read our press releases, you can check the News section. You can reach out directly to Sanjay Panjwani, our Managing Director, on LinkedIn, and Chirag Panjwani, our Operations Manager, on LinkedIn. If you’re just browsing, enjoy while you are here. Thinking of becoming a customer? We’d love to have you. Either way, thanks for visiting BatchMaster Software.

Request a demo

Request a Demo