What are the Challenges Faced by Retail Industry?
Thousands of retail businesses operate daily without a QMS software. Here’s a summary of the implications for these businesses:
- Extended consumer queue time
- Inadequate training to staff that leads to inappropriate storage of inventory and handling of customers
- Fire-fighting risks
- No proper mechanism to store customer feedback, product information, customer queries, etc
- Challenges in keeping up with industry compliance and regulations
- Inconsistencies in global operations
Addressing these challenges requires a proactive and comprehensive approach to quality management. QualityMaster, a retail QMS software can be the best pick for retailers looking to streamline and standardize their processes, procedures, and documentation.
How Does a QMS Software for Retail Help this Industry to Face the Challenges?
A retail QMS is a technological support which digitizes all the quality management related processes and procedures of retail industry. QualityMaster is one such solution.
It is a web-based retail quality management software that can foster internal communication and enhance transparency of information through its various inter-connected modules. It digitizes document management, facilitates compliance adherence, mitigates risks, schedules training, and does a lot more.
This ISO 9001 QMS for retail industry reduces errors by automating various quality management processes and offers unmatched security to crucial data like vendor information, logistics partners’ information, compliance certificates etc.
Furthermore, this quality management software for retail industry has a personalized hub that facilitates control, management, and access of various tasks and documents from a single place. It also manages alerts, notifications, and more in just few clicks. Various out-of-box reports provide insight into performances of departments and sets path for overall improvement.
Prominent Modules of QMS Software for Retail Industry
Perfectly manage non-conformance (NC) like quality issues, inventory discrepancies, regulatory compliance issues, etc. Perform root cause analysis and apply corrective actions to avoid recurrence….Read More
Meticulously deal with various complaints like return and refund, billing and pricing, store ambiance, employee conduct, etc. Manage and track the status of complaints upto its resolution…..Read More
Identify the learning gaps like product training, technology training etc and schedule trainings for staff. Track progress, maintain records of training and associate well equipped candidate for a job /task….Read More
Plan and execute changes in processes, review their impact, update the concerned departments, and schedule training for the same to ensure a seamless change management process, sans all paper works….Read More
Easily create and manage documents like employee time sheets, compliance documents, employee schedules, employee contracts and agreements etc. Allow restricted access to documents with document version control….Read More
Swiftly identify and assess all the potential risks; detect their root cause, measure their severity by using Heat Maps and mitigate them before they create an impact.
Plan, execute and report internal and external audits. Associate NCs with reports and resolve them. Conduct follow-up audits to ensure effectiveness of corrective actions….Read More
Maintain SOP for every task. Define checklists, assign it to user and tick it on the go for precise implementation of SOPs….Read More
Prominent Modules of QMS Software for Retail Industry
Perfectly manage non-conformance (NC) like quality issues, inventory discrepancies, regulatory compliance issues, etc. Perform root cause analysis and apply corrective actions to avoid recurrence….Read More
Meticulously deal with various complaints like return and refund, billing and pricing, store ambiance, employee conduct, etc. Manage and track the status of complaints upto its resolution…..Read More
Identify the learning gaps like product training, technology training etc and schedule trainings for staff. Track progress, maintain records of training and associate well equipped candidate for a job /task….Read More
Plan and execute changes in processes, review their impact, update the concerned departments, and schedule training for the same to ensure a seamless change management process, sans all paper works….Read More
Easily create and manage documents like employee time sheets, compliance documents, employee schedules, employee contracts and agreements etc. Allow restricted access to documents with document version control….Read More
Swiftly identify and assess all the potential risks; detect their root cause, measure their severity by using Heat Maps and mitigate them before they create an impact.
Plan, execute and report internal and external audits. Associate NCs with reports and resolve them. Conduct follow-up audits to ensure effectiveness of corrective actions….Read More
Maintain SOP for every task. Define checklists, assign it to user and tick it on the go for precise implementation of SOPs….Read More
Why Choose QualityMaster for Retail Industry?
Implementing QualityMaster solution benefits Retail Chains in numerous ways-
- Easy-to-use Interface: Navigating the user-friendly interface of QualityMaster QMS doesn't require technical expertise. It’s easy. It’s clear. It’s intuitive.
- Web-Based Solution: Besides ensuring low-cost implementation, the web-based version offers accessibility, collaboration, and real-time tracking of quality-related activities. Moreover, automated updates keep businesses in-line with latest norms.
- Customizable Fields: Thoughtfully built to unique data needs, QualityMaster offers customization of fields as per company’s policy.
- Fast and easy Implementation: QualityMaster provides the flexibility of dual implementation modes—Self and Vendor Guided—allowing users to choose according to their preferences.
- Any Business Size: Caters to the requirements of companies of any size including small startups, medium and large enterprises belonging to any industry- process, discrete, manufacturing, non-profits, automotive, electronics and more.
- Scalability: Effortlessly meet the needs incepted by the growth of your organization as QualityMaster can scale as you grow and expand.
- Flexible and Secure: Completely secured with authenticated logins, encrypted data, best-of-breed security systems, 3-tier backup, and recovery plan, etc., so that you are in peace, always!
